Yahoo Customer Satisfaction Beats Google’s

According to the American Customer Satisfaction Index Yahoo has edged out Google by 1% for customer satisfaction this year: Yahoo 79%, Google 78%. The rating system the ACSI uses is complex and listed here and their source for data is noted here. Essentially their...

More About Baidu – The 4th Most Visited Site in the World

Many of you may have never heard of Baidu and that is expected since over 95% of its users are from China. I knew a little about the company but frankly since I could not read Chinese there was little for me to glean from their interface at www.baidu.com. Today,...

ASK Mobile GPS Provides a Glimpse of What is to Come

Today the official Ask.com Blog announced details of its local-focused mobile services called Ask Mobile GPS. When I read the offering provided by this 1st generation of local (GPS-driven) mobile service currently only available on specific Sprint phones, I was blown...

Remove the Alexa Toolbar Now – Feedback From Users

I took a look at some of the Digg.com user responses to the ZD Net Alexa vs. Statsaholic lawsuit article and here is a taste of their passionate replies. From user: Yorn “When you’re done reading that, please click the following link and uninstall Alexa...

ASKx.com – A Beta Vision of ASK’s Future

Today I came across a beta viewing of ASK’s future layout and platform. I didn’t look at it hard so I can’t say anything all that super intelligent at the moment but my first impression was so-so (i.e. nothing that blew me away): www.askx.com.