Yahoo Customer Satisfaction Beats Google’s

According to the American Customer Satisfaction Index Yahoo has edged out Google by 1% for customer satisfaction this year: Yahoo 79%, Google 78%. The rating system the ACSI uses is complex and listed here and their source for data is noted here. Essentially their...

Google Down and Microsoft Up in Online Searches

The latest figures from comScore are in and Microsoft is picking up speed. While long standing search leader Google continues to dominate by a large margin, comScore reports Google losing some ground in June, while MSN saw a noticeable increase. Latest figures for...

How Safe is Your Search?

Roughly 4 percent of all search results display links to potentially dangerous websites, according to a report published by McAfee’s SiteAdvisor, on Monday. The report notes that Yahoo results are the riskiest with AOL leading the pack as having the safest results....

Microsoft Pre-Fills Search Box

There have been reports at search engine land and Search Engine Roundtable that MSN UK has been pre-filling their search box with “The Apprentice BBC”. I went to uk.msn.com to see for myself and sure enough, there it was: I am not sure how I feel about...

MSN Launches soapbox

If you are looking for an alternative to YouTube, MSN has officially launched the public beta version of soapbox. For several months now it has been available on an invitation basis, but now the general public can go see what’s been happening. The beta launch was...