Dear Microsoft. While I value a wider selection brought on by competition, ever since you launched adCenter, your back-end has been plagued with troubles. I find it alarming that even after all this time, some basic fundamental usability issues are still not addressed and getting things done within your system continues to be a burden. The complete frustration brought on by using your system significantly reduces the value of its existence, simply because I dread even using it!
There are too many issues that drive me completely up the wall to even write about – the thought of including every little problem overwhelms me to the point of wanting to just shut off my computer and forget about even writing this memo. I will however grin and bear it and share with you some of your faults that drive me bonkers. Read more…

Earlier today
I am at SMX Advanced in Seattle this week and I was fortunate to have a one-on-one lunch with Rajesh Srivastava, the Group Program Manager for Portal Search Experience. After complimenting him and his team for finally pulling off what looks like a search engine that can compete I asked a few burning questions.
The Ciao shopping and price comparison sites, operating in seven European countries and languages, will now be the property of Microsoft. This follows the deal reached between the software giant and Greenfield Online, operator of Ciao, for $486 Million.


