Monday, July 23rd, 2012

Can’t Update Postal Code in Google AdWords Professionals


We recently realized that Google has the wrong postal Code for StepForth on our Google Professionals profile page. Thinking this would be an easy task to correct the address, I looked into Google to make the trivial 1 minute change.

Apparently I should have put aside the whole day to do this.

Google had our postal code as “V8W 1J1”, but it is actually “V8W 1H9”. Thinking this would be simple, I opend up the box to edit the company office locations, it seems one can not change the address. I have to add a new one and remove the old. 

This is a bit of a pain, but fair enough. So I add the correct address. When I click “Verify” Google thinks for a minute then automatically changes the postal code to “V8W 3S9”. Wait? What?  SO I try again, and get the same results.

Google seems to think that our postal code is different than it actually is. I have yet to figure out how to change this, but if anyone out there has encountered this issue please chime in with a comment! We can’t be the only ones experiencing this issue!

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