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Thursday, May 27th, 2004

Scientifically Speaking, They're all good

 

A study of search engines and search engine user habits found that in almost every instance, the results found at each of the five search engines studied were relativity similar to each other. The study was recently conducted by San Mateo market research firm Vividence and consisted of searches conducted by general search users on Google, Yahoo, MSN, Lycos and Ask Jeeves. Asked to find the answers to a series of questions designed to show how each engine performed and which engine produced the greatest user satisfaction, participants found the correct answer on one engine as frequently as they did on the others.

On the performance test, each engine fared equally well. On the user satisfaction test however, Google emerged as the clear winner with an overall customer satisfaction rating of 68% compared to 59 percent for Yahoo, 56 percent for Ask Jeeves, 53 percent for MSN and 48 percent for Lycos. According to the study, Google ranked high in user satisfaction for three main reasons, its strong brand name, the site’s uncluttered appearance, and the fact that paid advertising is clearly marked.


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