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StepForth Search Engine Placement and OptimizationNews From StepForth Search Engine Placement Inc.
Wednesday, December 10th, 2003

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STEPFORTH HOLIDAY SCHEDULE:
StepForth will be closed for holidays during the week of Dec. 22 - Dec 29. We will be operating with a reduced staff from Dec. 29 to January 5th. We will be closed for New Year's Eve and New Year's Day.
From all of us at StepForth, have a happy and safe holiday season and thanks for an excellent 2003.

Highlights of the Week: Google's Issues Still Going - FLORIDA UPDATE - UPDATE

It is now almost four weeks since Google engineers applied the filter that has become known as the Florida Update. It has been a busy month for the SEO community and a very difficult month for businesses dependant on strong Google listings. It has also been an extremely good month for one of Google's main rivals, Yahoo! While there has not been a noticeable change in the Google listings, we have seen some limited movement at Google. Please note, this is only observation and limited analysis. Nobody in the SEO world can claim to really understand what is happening at Google until after the next major Google-Dance. What we can do is relay information and our observations as they come along and that is what is intended in this article.

For the past 24 days, the SEO community has been trying to analyze the Florida Update and make sense of what is happening at the Mountain View GooglePlex. We have read and heard opinions ranging from the profit motive, (forcing online retailers to sign up with AdWords), to the conspiratorial, (Google trying to delete SEO fueled campaigns). Our view continues to favour good intentions from Google as they have championed clean search results for years but, in light of the way Google has treated webmasters and SEO companies who followed Google's guidelines, our faith in Google's best practices is quickly waning. To quickly reiterate, we believe that Google is trying to weed out sites that abused SEO techniques such as massive link-building campaigns and keyword enriching titles and anchor text. Google cast a net that was far too wide and caught a lot of completely innocent webmasters involved in business sectors that attract extremely aggressive marketers. In this case, it appears to be entire sectors being punished for the sins of a few.

Some sectors that were hit particularly hard include, real estate sites, travel and tourism sites, and, ironically, search engine placement sites. Along with the millions of others affected by the Florida Update, we saw our own listing slip from the #6 position on Google to somewhere below the #1000 position. We have since noticed our site bounce back to the #48 and #50 position on Google, where it currently sits. Recently, we've noted a major increase in Google spider activity and a good deal of "bounce" for listings across Google's various datacenters. We believe another Google-Dance is on right now and that the engineers at the GooglePlex are working to restore some sense of relevance to the listings. We have seen many sites that were injured by the Florida Update bounce back up and vanish again, often within the same 24-hour period. Clearly something is happening in the background that is at times flushing over into the foreground. Again, this is evidence that Google is trying to fix a broken tool. Right about now, Google needs to fix their popular tool. Search engine users are looking for other information sources and Google may see a decline in webmasters using its services if those users and webmasters do not have faith in Google's ranking technology. As stated before, Google's update hit folks who were playing by the rules. This is likely the first time the phrase "collateral damage" can be used in a truly honest and meaningful way. As a measure of the impact of Florida Update, the SCROOGLE website from Daniel Brant (of GoogleWatch.Com fame) has placed #7 on Alexa’s Movers & Shaker’s list. I think this indicates how deeply people need to know what’s happening on Google. Scroogle had a user increase of 710% over the past 7-days.

Many, if not most of the sites affected by the Florida Update meet the guidelines mentioned above. About fourteen months ago, Google announced it would begin a massive Spam deletion campaign, a factor leading to last year's October update. At that time, Google re-published its SEO guidelines, thus forcing a number of SEO firms, including StepForth to re-tool our promotion techniques to meet the new "rules" as spelled out by Google. When the world's largest search engine said it will take action against websites if they deviate from simple, written rules, SEO firms sat up and listened. The problem for us is, we and our clients changed to suit Google's rules but Google itself has not. Currently, the Top10 under almost any keyword phrase is bound to bring up some spam and several irrelevant results. We do not believe this would have happened if Google had enforced the rules it asked SEOs to follow.

Meanwhile, down the road in Sunnyvale California, Google's #1 rival, Yahoo! is reaping the benefits of the early Christmas gift Google has given them. Yahoo!, owner of (Overture, Alta Vista, AlltheWeb, and Inktomi), has recently surpassed Google as the world's most popular website, according to Alexa's popular monitoring service. With searchers starting to look for information at other search tools, Yahoo! appears to be a clear winner. Ironically, Yahoo! continues to draw much of its listings from Google but industry rumour has Yahoo! switching fully to Inktomi early in the new year. Yahoo!'s stable of search tools, patents and technologies, and Overture's Content Match contextual distribution system, make Yahoo! an attractive option to Google.

As for businesses depending on Google, we are deeply concerned about the effect this update will have on their bottom lines, especially as Christmas sales are so important. Google will never be able to bring back lost time and it is doubtful that anything Google does at this point will help salvage the season for online retailers. Our best advise for them can be found in Scott Van Achte's Weekly Quick Tip article below.

Article by Jim Hedger
Important ©Copyright Note: viewers are welcome to post the content from StepForth Weekly newsletters
but we do require credit in the format that follows: Article by <author>, StepForth Search Engine Placement Inc.
Major Player Update: LookSmart Leaves the UK :: Ask Jeeves Into Acquisitions

The financially beleaguered paid-placement firm, LookSmart announced it will exit the UK market on January 15, 2004, the same day its agreement with MSN expires. LookSmart entered the European market in 2000 in a paid-listings deal with British Telecom. Later that same year, LookSmart purchased the full rights to BT's paid-placement listings for an undisclosed amount. With the loss of their largest client MSN, LookSmart is restructuring its business model and no longer feels the European market is viable for them. Other international LookSmart offices in Canada, Japan and Australia will not be affected. On a brighter note, LookSmart has recently signed paid-search distribution deals with SearchFeed, myGeek and ABCSearch as well as a larger deal to power BellSouth's paid inclusion service.


Looks like the Butler might actually do it... Ask Jeeves has put out the broadest of hints that it is looking to purchase a smaller player, likely in the European market. In an interview with NetImperative, UK director of strategy Myles Runham stated that Ask Jeeves was going on an acquisition or partnership run and would sink a lot more money into research and development. Ask.Com has been the focus of industry rumour for the past six months as the SEO world followed the acquisition sprees of the Big-Three. Today's announcement has taken us by surprise as Ask.Com was considered by many to be more prey than predator. Nevertheless, when Ask.Com buys something, it is generally a well considered purchase. The last major acquisition from Ask.Com was the brilliant search engine Teoma, which now powers the pure-search results at Ask Jeeves.
In the Client Spotlight this Week: FrontRowUSA

"Front Row USA is an independent Ticket Brokerage firm engaged in the business of buying and selling "hard to find" and sold out tickets along with any Travel or Amenities that may be required. At Front Row USA we pride ourselves on giving our clients the personal attention they deserve, by not only fulfilling their orders professionally, but by providing those helpful extras like seating charts, driving directions, accommodations, or anything else within our power to make their experience an unforgettable one." (from FrontRowUSA's website)

If you are looking for difficult to find tickets or simply couldn't get your tickets purchased before they sold out, FrontRowUSA.Com likely has a solution. With tickets for most major concert tours, sporting events and theatrical performances in North America, FrontRowUSA can almost guarantee you seats at the show of your choice.

Weekly Quick Tip: Taking Advantage of the Slow Times

Even with all the turmoil surrounding the Florida update and loss of Google rankings, Google still is, and will continue to be a major resource for consumers and marketers alike. When the dust settles from this recent disturbance and results become more reliable, some companies will find their rankings returned to where they were while others will have disappeared. We’ve seen major shifts in Google before, October 2002 being a prime example, and had to implement new solutions. No matter what Google throws at us there will always be ways to tap into the front page of those results. SEO services can help restore lost listings but we will never be able to restore lost revenues. Even though Google is by far the most widely used search engine, and rankings at Google are extremely important for any successful online business, there are other options available to increase traffic.

When times are slow, this is the best time to target other valuable advertising and marketing avenues. Go through your site and take a close look at your site copy, and keyword usage. Ideally you should have 250 words of visible text per page. With recent changes at Google, the body text used on your site should either be written by a professional SEO copywriter or at least be reviewed and modified by one.

For most online companies a link building campaign, PPC advertising, developing a newsletter or writing articles, are all ways to help not only direct traffic to your site, but also help improve rankings. Relevant links will help with spider based search tools such as Google and Inktomi. PPC advertising is yet another level of exposure and can be relied upon during algorithm shifts such as the one we are seeing at Google right now. Newsletters and articles provide the public with a written testimony to your company's intellectual capital and often provide your company with the extra credibility needed to attract the clients and close the sale.

Joining one or several highly recognized organizations such as your local chamber of commerce is a great way to not only network, but also to give potential customers that confidence they need. Networking and building a strong rapport with your customers is of huge importance. If your customers are happy with your customer service, they will spread the word and word of mouth advertising trumps all other forms for power and effectiveness.

The bottom line is, take advantage of slow times to build for the coming rush. Economies and economic conditions are often cyclical and the Internet economy is no different. Google has caused a slowdown for many smaller firms. They should use this time to build for the coming year as Google will certainly be "fixed" by then.

The Net Reality: Bush Gets Google-Bombed Again

Furthering our suggestion that the US administration should label Google an official weapon of mass destruction, comes a fun story about a man the majority of the world simply loves to hate, US President George W. Bush. It seems that several thousand US citizens, unhappy with the way Mr. Bush's administration is running the nation have "Google-Bombed" him, again. "Google-Bombing" describes the process of using keyword phrases in anchor text, (making the keywords the active link). If you go to Google and type the keyword phrase "Miserable Failure" into the search text box, you may be in for a pleasant, or unpleasant surprise, (depending on your personal political leanings). This isn't the first time Mr. Bush has been Google-Bombed. Given that almost half the electorate in the US continues to dislike their leader, it isn't any wonder that 3 years later, the same results continue to come up.


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